Frequently Asked Questions (FAQ)
1. Where can I buy high-quality swimwear with express delivery in Thailand?
Answer: You can order directly from De Kohconut! We specialize in high-quality bikinis with free express shipping (1-2 bussiness days) to all major destinations .
2. Do you deliver bikinis to hotels and villas in Thailand?
Answer: Yes! We deliver daily to all hotels and private villas across Thailand. Just provide your room number or villa name at checkout, and we’ll ensure your swimwear arrives quickly for your vacation
3. What makes De Kohconut swimwear different from other brands?
Answer: Our brand focuses on the "Perfect Fit" and premium fabrics. We offer unique Mix & Match options, allowing you to choose different sizes for tops and bottoms to ensure the most flattering look for your body type.
4. Can I mix and match different sizes for my bikini set?
Answer: Absolutely! At De Kohconut, we understand that every body is unique. You can select a Small top with a Medium bottom, or any combination that fits you best.
5. How long does shipping take within Thailand?
Answer: We offer fast, reliable shipping. Most orders reach our customers within 1-2 business days. We use express couriers to make sure you get your bikini in time for your beach days.
6. Is there a physical store where I can try on the swimwear?
Answer: Currently, we are an exclusive e-commerce brand based in Thailand (De Kohconut Co., Ltd). This allows us to offer premium quality at better prices and provide fast delivery directly to your doorstep or hotel.
7. What is your return or exchange policy?
Answer: Customer satisfaction is our priority. If you have any issues with sizing, please contact us via Instagram DM or our site chat within 7 days of receiving your order, and we will assist you with an exchange.
8. How do I know which size to choose?
Answer: We provide a detailed size guide on every product page. If you're still unsure, you can chat with us directly via Instagram (@DeKohconut) or our website chat—we love helping our customers find their perfect fit!
9. How can I pay for my order if I don't want to use a credit card?
Answer: We support local Thai payment methods, including Thai QR Code (PromptPay) and Bank Transfers. Simply select the "Manual Payment" option at checkout and contact us for the QR code.
10.What is the quality of the fabric used in De Kohconut swimwear?
Answer: Quality is our top priority. We use premium, double-lined fabrics that are soft on the skin, durable, and provide a perfect, non-see-through fit. Our materials are specially selected to withstand sun, salt water, and chlorine, ensuring your bikini stays vibrant and beautiful season after season.
11.where are DE KOHCONUT .CO.,LTD located ?
Answer: De Kohconut is proudly based (as an online store only) in the beautiful Koh Samui, Thailand